The Challenge

CQG has a mature product platform and knew it needed the power of design thinking to transform the way it's products were built and conceived. CQG was facing communication and cultural barriers between it's customer base and it's growing development organization overseas.

The Result: Concept to customer design involvement

From rebranding the company, to user research, to every level of interaction from atomic to macro, I've grown the design discipline at CQG into a product strategy role.

User Research

User research planning, site visits, interviews, and observations.

User research process planning

Big data mining to infographic summary

Customer visits and observations

User research reports

Software Design

Controls and pattern design, workflow design, information architecture, visual design, and concepting new ways to represent data.

Many talented designers and developers have collaborated in this area with me over the years.

Innovation and Strategy

Bring ideas from outside the industry into the collective thinking. Evangelize new product ideas and build consensus throughout the organization.

Branding and Marketing

Having served as creative director since arriving at CQG, I took over as head of marketing in 2012.

Many individuals have helped collaborate in this area over the years.

Designers: Marcus Kwan, Justin Smith, Jonathan Jaynes, Jaeha Yoo, Daniel Gonzalez, Pashmina Lalchandani, Jai Dandekar, Jake Taylor, Tyler Kellog, Rick Hadley, Meghan Trunick, Oleg Nesterkin, Alexey Pestov, Pavel Kononov, Kate Pavlova, Remy Vancil
UX Director: Marcus Kwan
Technical Leads: Yuriy Shterk, Eugene Galaktionov, Alexey Korepanov, Maxim Katin, Alex Solomin, Stas Berkov, Stas Shidlovsky, John Arvanites
Business: Tim Mather, Mike Glista, Ryan Moroney